CLEAR FROM THE START
Terms & conditions.
For enquiries, made-to-measure orders and fitting.
Last updated: 30 October 2026Using this website
BlindsHaus provides made-to-measure blinds and shutters for residential and commercial spaces in Yorkshire. You can contact us on 0800 274 0063 or at info@blindshaus.co.uk. This website lets you explore products and start an enquiry. Sending an enquiry does not place an order, take payment or confirm an appointment.
Your quotation and order
Before you commit, your written quotation or order confirmation will set out the contracting business and its contact address, products, measurements, fabric or colour, fitting arrangements, total price, any deposit and the payment schedule. Please check the specification carefully and raise any questions before agreeing to it. Any agreed changes will be confirmed in writing.
Measuring and product suitability
When we measure your windows, we are responsible for the measurements we take. Please tell us about handles, opening windows, existing fittings, unusual frames and any access or site requirements. If you supply your own measurements, we will explain what information we need and agree the basis of the order with you. We check whether specialist systems such as Perfect Fit are suitable before ordering.
Materials, colours and light control
Screen colours and inspiration photographs are a guide. View physical samples when choosing your finish. Some materials have natural variations, and the detail of any acceptable variation will be discussed where relevant. Small fitting gaps may remain around a blind. Blackout fabric reduces light through the fabric but does not, by itself, guarantee a completely dark room.
Changes and cancellation
All blinds are made to the agreed individual specification. Contact us promptly if you want a change or cancellation. Once manufacture has started, changes to fabric, colour, design or measurements, and cancellations, require our written agreement. The normal change-of-mind cancellation right generally does not apply to goods made to your specifications or clearly personalised. This does not remove your rights where goods are faulty, not as described, incorrectly fitted or where we breach our obligations. Any separate statutory cancellation rights for services remain applicable. Any cancellation charge must be lawful, fair and reflect losses we cannot reasonably avoid.
Fitting and access
We will agree fitting arrangements with you and carry out our work with reasonable care and skill. Please provide safe access to the windows and clear the immediate working area. Tell us about known hidden cables, pipes, fragile surfaces or other relevant site conditions. Where no suitable alternative fixing is available, fitting may require drilling into a frame; we will discuss this and obtain your agreement. This does not exclude our responsibility for damage caused by a failure to exercise reasonable care.
Timescales and payment
Manufacturing and installation times depend on the product and will be discussed with your quotation. We will keep you informed of material changes and agree revised arrangements where needed. Deposit amounts, balance payments and any agreed additional work will be set out in writing. No fixed deposit percentage or standard lead time is promised by this website.
Warranty and aftercare
BlindsHaus offers a 12-month manufacturing and mechanism warranty from delivery or fitting, as applicable. It covers qualifying manufacturing or mechanism faults, rather than accidental damage, misuse or normal wear. Follow the care instructions supplied and contact us before attempting a repair. This additional warranty does not replace or limit your statutory rights, which may continue beyond 12 months. To report a concern, contact us with your order details, a description and photographs where helpful.
Commercial projects
We also supply and fit blinds for businesses, schools, care settings, hospitality and managed properties. Please give us any fabric, fire-performance, site access or installation requirements before quotation. Product suitability and any required documentation will be confirmed for the agreed specification. Commercial projects may have separately agreed written terms; consumer protections continue to apply where the customer is legally a consumer.
Your consumer rights and complaints
Where consumer law applies, goods must meet the applicable standards for quality, description and fitness for purpose, and fitting services must be carried out with reasonable care and skill. Nothing here limits remedies available by law or liability that cannot lawfully be excluded. If there is a problem, contact info@blindshaus.co.uk or call 0800 274 0063 so we can investigate and discuss an appropriate resolution.
Photographs, social links and privacy
The current gallery uses manufacturer inspiration images, not completed BlindsHaus job photographs. External social and reference links open services with their own terms and privacy policies. The enquiry form prepares a WhatsApp or email message; it is sent only when you choose to send it in that service. See the Privacy link for details. Changes to this page do not retrospectively change an order you have already agreed.